We are going to work hard and we’re going to have some fun in your upcoming program. Part of the ‘work’ includes some material for you to read and review before the program date.
There is a quiz to complete and some information that you will send, but please only go to the quiz, (link at bottom of page) AFTER you have read and viewed material.
There are great tips and techniques throughout the book. However, for now, please ensure you review pages 11, 21, 89 and 129.
Click on the following to follow the video link:
- Nelson Mandela, Negotiation and Conflict Management
- How to speak so that people want to listen
- Working with people who don’t want to negotiate
Information & Quiz:
Please follow each of the following links to provide us with additional information and to take a ‘test’ on your study/review.