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Become a CFCP (Certified Financial Collection Professional)

If you want to go deep, the full PACE program may be for you.

  • Ten modules in either consumer of commercial discipline
  • Take as long as six months to complete
  • Testing, assignments and final exam with one of our instructors
  • Takes commitment, but you won’t find a better program 

Your investment is $395.-00 U.S. per person. Please contact us for program application. 

“This program will definitely help you to enhance your Negotiation Skills & will Groom you in each & every aspect of Collections.”

Kamal Tuli, CFCP

Account Service Representative, Genpact, India

“To win in the marketplace you must first win in the workplace. Recognition is not a scarce resource. PACE program was motivational to deserving staffs”

Joseph Ganandra

Senior Vice President, Retail Collections, AmBank (M) Berhad

I feel honored to receive the highly prestigious CFCP designation. The journey has been enlightening and full of new discoveries. Indeed, the program has deepened my knowledge and understanding of consumer financial collections and the importance of ensuring that we collect the money and keep the customer.

The rules have become popular among my team and that has changed and shaped the way we handle our collections. My colleagues admit that our performance in the month of August is proof of the newly acquired skills and knowledge we have gained from the professionals in the industry. 

Thank you to the entire ICPC team, thank you for the good work.

Ama Osae-Addae

CFCP, September 2016