oldguy by admin | Mar 20, 2023 | Uncategorized | 0 comments Which one are you? If you ask us, those of us who have been in the business for a few years will tell the value of the seasoned and experienced credit and collection manager. Heck, we’ll even tell you if you don’t ask us and I suppose that is my point. accountants by admin | March 21, 2023 | Uncategorized | 0 CommentsAre accountants the greatest barrier to business growth?At the Recent World Credit & Collection Congress I had the pleasure of meeting Tracy and other experts at a special meeting arranged by Declan Flood. Many countries, lots of experience - but one objective -... Read More oldguy by admin | March 20, 2023 | Uncategorized | 0 CommentsWhich one are you? If you ask us, those of us who have been in the business for a few years will tell the value of the seasoned and experienced credit and collection manager. Heck, we'll even tell you if you don't ask us and I suppose that is my point. Read More demothis by admin | March 16, 2023 | Uncategorized | 0 CommentsOn your mark, get set....are you ready for the change in these demographics? Nick Kell Nick is the Behavioural Director at AICDP (Association of International Credit Directors & Professionals. Nick says that human behaviour makes and breaks individuals,... Read More 2Christies by admin | March 14, 2023 | Uncategorized | 0 Comments “It was the best of lines, it was the worst of lines,” What line? The proverbial ‘bottom line’ is often mentioned but not always understood. There is a danger of paying too much attention to the ‘what’ and not fully appreciating the ‘how’. Allow me to tell you a... Read More redflag by admin | March 1, 2023 | Uncategorized | 0 Comments]One of the reasons to attend conferences like the World Credit & Collections,is not only the people you meet but the relationships... Read More accountants by admin | February 28, 2023 | Uncategorized | 0 CommentsAre accountants the greatest barrier to business growth?No doubt we’re preaching to the choir when we say that the challenges in the credit business are growing. There is a natural squeeze on payments from crafty payable managers. There are supply-line difficulties... Read More covid by admin | February 20, 2023 | Uncategorized | 0 Comments Read More rejection by admin | February 17, 2023 | Uncategorized | 0 CommentsEver been rejected? I'm guessing it didn't make you feel too good, did it? Abe 'Walking Bear' Sanchez has been a unique individual in the business of credit & collections for quite a few years. He was responsible for introducing me to others in the training field... Read More jargon by admin | February 2, 2023 | Uncategorized | 0 CommentsThere is no excuse for 'I didn't really mean that' jargon in your email. Your objective is to command, convince and motivate. A few examples of passive-aggressive corporate email jargon was recently shared on the internet. I won't list everything, but you will get a... Read More worse by admin | July 20, 2022 | Uncategorized | 0 CommentsWorse than losing a great collector? Adding an ineffective collection supervisor. Too often, we take our best collectors and 'award' them the position of supervisor. Yet the skills that served him or her so well in motivating delinquent customers to pay are not the... Read More Submit a Comment Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Save my name, email, and website in this browser for the next time I comment.