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Don’t pay!
by admin | June 29, 2023 | Uncategorized | 0 Comments
You don't have to pay!He didn’t want to pay. I figured as much, based on the response from the small business owner after I told him my name and where I was calling from. “I’m calling,” I told him, “to tell you that you don’t have to pay the two past-due invoices.” I...
accountants
by admin | March 21, 2023 | Uncategorized | 0 Comments
Are accountants the greatest barrier to business growth?At the Recent World Credit & Collection Congress I had the pleasure of meeting Tracy and other experts at a special meeting arranged by Declan Flood. Many countries, lots of experience - but one objective -...
oldguy
by admin | March 20, 2023 | Uncategorized | 0 Comments
Which one are you? If you ask us, those of us who have been in the business for a few years will tell the value of the seasoned and experienced credit and collection manager. Heck, we'll even tell you if you don't ask us and I suppose that is my point.
demothis
by admin | March 16, 2023 | Uncategorized | 0 Comments
On your mark, get set....are you ready for the change in these demographics? Nick Kell Nick is the Behavioural Director at AICDP (Association of International Credit Directors & Professionals. Nick says that human behaviour makes and breaks individuals,...
2Christies
by admin | March 14, 2023 | Uncategorized | 0 Comments
“It was the best of lines, it was the worst of lines,” What line? The proverbial ‘bottom line’ is often mentioned but not always understood. There is a danger of paying too much attention to the ‘what’ and not fully appreciating the ‘how’. Allow me to tell you a...
redflag
by admin | March 1, 2023 | Uncategorized | 0 Comments
]One of the reasons to attend conferences like the World Credit & Collections,is not only the people you meet but the relationships...
accountants
by admin | February 28, 2023 | Uncategorized | 0 Comments
Are accountants the greatest barrier to business growth?No doubt we’re preaching to the choir when we say that the challenges in the credit business are growing. There is a natural squeeze on payments from crafty payable managers. There are supply-line difficulties...
rejection
by admin | February 17, 2023 | Uncategorized | 0 Comments
Ever been rejected? I'm guessing it didn't make you feel too good, did it? Abe 'Walking Bear' Sanchez has been a unique individual in the business of credit & collections for quite a few years. He was responsible for introducing me to others in the training field...
jargon
by admin | February 2, 2023 | Uncategorized | 0 Comments
There is no excuse for 'I didn't really mean that' jargon in your email. Your objective is to command, convince and motivate. A few examples of passive-aggressive corporate email jargon was recently shared on the internet. I won't list everything, but you will get a...
