irate

The video is from a Virtual Webinar on March 18, 2021. It is based on one of the modules of the PACE Program.  https://youtu.be/RZGjEuecgYk Subjects: The double-edged sword of empathy. First things first – Three things NOT to do! When to listen and when to disconnect....

mlk

How Would Martin Luther King Jr., Collect a Past-Due Invoice? First things first with Martin Luther King Jr, (MLK). As a great believer in justice and fairness, I believe that first, King would ensure it was a just and reasonable debt. Secondly, through research or...

empathy

Empathy – if you can fake that, you’ve got it made! Did the title get your attention? It’s based on a quote attributed to the legendary comedian George Burns who said, “Sincerity – if you can fake that, you’ve got it made.” It’s possible George may have...

never

Receivables Management in the time of COVID-19 by: Tim Paulsen Bio at end of article They have never needed us more. The pandemic of COVID-19 not only threatens our individual health, but that of the organizations, both large and small, where many of us work. The...