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Get all 7 Books

AND the Excuse Terminator program

for only $25!


(The Excuse Terminator alone sells for $25!)

How Would Confucious Collection a Past-Due Invoice? 

And other lessons from the likes of Nelson Mandella, Sigmund Freud and others. 

The author says ‘not much about sex’, his wife said to stick with things he knows something about. The good news is that means ‘how to effectively negotiate’. 

The best of Tips and Techniques from author Tim Paulsen, originally published on his blog, ‘Tim’s Tips’. 

The Excuse Terminator software program. This alone is woth your investment. To see more, including a short video, follow this link.

Paid In Full – that’s what you and your organization will be. Collect and still keep (most) of your customers. 

Some of the most successful credit and collection professionals in the world share advice on what did and din’t work for them as they climbed up the ladder of success. 

Written when Covid burst on the scene and took most of us by surprise, this short but clever book should not be ignored now that the virus is in the rear-view mirror. Covid, or something like it will rise its ugly head once again. Will you be ready? 

An IT specialist in a hydro-electric firm receives a rude awakening one day. He has the choice of either working in receivables (collections!) or he is out of a job. His attitude is turned around when he meets a lemonade salesman in the park near his office. 

Books are PDF format and sent via USB with the software program.

Shipping included in Canada.
Additional $10 added for shipping to the U.S. 

Ordered individually – total cost would be more than $165.00!

U.S. residents follow this link to order for $25 + $10 Shipping.

Canada residents order for only $25. (Shipping included.)

Don’t pay!

You don't have to pay!He didn’t want to pay. I figured as much, based on the response from the small business owner after I told him my name and where I was calling from. “I’m calling,” I told him, “to tell you that you don’t have to pay the two past-due invoices.” I...


Are accountants the greatest barrier to business growth?At the Recent World Credit & Collection Congress I had the pleasure of meeting Tracy and other experts at a special meeting arranged by Declan Flood. Many countries, lots of experience - but one objective -...


Which one are you? If you ask us, those of us who have been in the business for a few years will tell the value of the seasoned and experienced credit and collection manager. Heck, we'll even tell you if you don't ask us and I suppose that is my point. 


On your mark, get set....are you ready for the change in these demographics?  Nick Kell Nick is the Behavioural Director at AICDP (Association of International Credit Directors & Professionals.  Nick says that human behaviour makes and breaks individuals,...


 “It was the best of lines, it was the worst of lines,” What line? The proverbial ‘bottom line’ is often mentioned but not always understood. There is a danger of paying too much attention to the ‘what’ and not fully appreciating the ‘how’. Allow me to tell you a...


]One of the reasons to attend conferences like the World Credit & Collections,is not only the people you meet but the relationships...


Are accountants the greatest barrier to business growth?No doubt we’re preaching to the choir when we say that the challenges in the credit business are growing.  There is a natural squeeze on payments from crafty payable managers. There are supply-line difficulties...



Ever been rejected? I'm guessing it didn't make you feel too good, did it? Abe 'Walking Bear' Sanchez has been a unique individual in the business of credit & collections for quite a few years. He was responsible for introducing me to others in the training field...


There is no excuse for 'I didn't really mean that' jargon in your email. Your objective is to command, convince and motivate.  A few examples of passive-aggressive corporate email jargon was recently shared on the internet. I won't list everything, but you will get a...