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Effective Collections - begins with credit!

ICPC Association

  • The International Center for Professional Collections, has offices or associates in Canada, Malaysia, Pakistan and Ghana and the United States. It is dedicated to helping firms collect more of their money and keeping hard-earned customers by providing professional education and training.
  • “The Center” delivers exceptional and certified training online or onsite to your location.
  • Check out our highly qualified and experienced accounts receivable experts and trainers.

Meet Our Team

Tim Paulsen

The founder and Managing Director of ICPC, Tim is the author of “Paid in Full”, “Platinum Negotiations”, “Tipping the Scales” as well as products “Excuse Terminator” and “CollectABILITY Index.

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Krista Walsh

Krista’s career in accounts receivable has been on a high trajectory since she started as a collector in 2001. Just a few years later, she opened the doors of her own collection agency “KC COLLECT”, the first and only woman owned collection agency in Canada.

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Hanif Patel

Mr. Patel has extensive experience in Credit & Risk Management. He has effectively managed the entire credit cycle using qualitative and quantitative approaches and by exploiting upside chances and mitigating downside risks.

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Steve Coyle

Steve is the author of ‘Debt Collections: Stir-Fried or Deep-Fried?’, where he compares Western vs. Eastern collection strategies and techniques.He is originally from Seattle and has lived in Malaysia since 1995.

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Obed Awinzo M., CFCP

An experienced and seasoned Credit and Financial Risk Professional, Obed has a track record of managing credit and collections portfolios efficiently and effectively over 15 years.

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Joseph Njuguna Maina, CERM, CFCP

He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business.

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