Knowledge is power. Information is liberating. Education is the premise of progress, in every society, in every family.Kofi Annan
Not one of ours books, but the one we recommend people read first when they start out in this business of accounts receivable.
Manipulation is a thought by many to be a dirty word, but it is our job to influence people to ‘do the right thing’, pay their invoice and accounts, but also to keep them as a customer. Even if it gets to the point of not doing business with them again, perhaps even taking legal action, we still, going into the courtroom, aspire to have them speak well of us and our team.Tim Paulsen
Book number two on your list should be “Paid in Full” and then perhaps “How Would Confucius Collect a Past Due Invoice”, although “Sex, Lies and Negotiation Techniques” is an interesting title, don’t you think?
This is THE book you need to help you collect more, quickly. Letters, e-mail, the telephone call, overcoming excuses and more.
Who lies the most, men or women? You will be a better negotiator when you improve your ‘lie detection’. (A great tip on sex, too!)
Lessons from Confucius, Nelson Mandela, Sigmund Freud and others – the smartest in the room. How would they collect?
Please visit our storefront on Send Owl for more information and you may order and instantly download your copy of any book.
You will find a few other interesting titles, including “The Mentorship”, that may be downloaded free.