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International Center for Professional Collections

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Long Distance Training Seminars Conferences Books & Products About Us

Earn your designation as a Certified Financial Collection Professional

You can select a program based on your field of consumer or commercial collections.

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Seminars

Training through seminars and workshops for Collections.

 

Books, Products & More:

 

There is little difference between the person
who can't read and the one who doesn't"

 

Some of the material listed is part of the curriculum of the PACE Program© while other sources may take you directly to the author or publisher.

 

If you would like to recommend a product or source to be added to this site, please contact us.

 


Books

Important note: If you register for the PACE Program©, you will receive an electronic version of the first three books as part of your study material.

 

Paid in Full - 2nd Edition
by Tim Paulsen

The latest edition of this very popular best-selling book on effective collection techniques. The e-book version is one of the pillars of study for the PACE Program©.

 

To order a hard copy of Paid in Full, for just $25 plus $4 shipping, please
click here.
 

Some folks prefer the e-book version and you can be viewing your downloaded copy within minutes of an approved order. Just $20 - please click here.

 

Become the Squeaky Wheel
by Michelle Dunn

You may order a hard copy direct from Michelle Dunn by clicking to the following link:
 

http://www.michelledunn.com/store/books-michelle.html

 

 

 

The Check is NOT in the Mail - by Leonard Sklar

Please contact the author to order a hard copy. You may reach him at:

lenwriter@aol.com
 

 


Essentials of Credit, Collections and Accounts Receivable
by Mary Schaffer

Note: Search Inside feature is not available

Cost is about $34.95, may be offered for less via Amazon.com

 

 

Debt Collections: Stir-Fried or Deep-Fried by Steve Coyle

Asian & Western strategies to collect more money, reduce bad debts and keep more customers”.

If you are in S.E. Asia, visit site at www.servicewinners.com

outside of S.E. Asia, you can order a copy via Amazon.com

 

 

Collections Made Easy:
-
by Carol Fischer

Note: Search Inside feature is not available

A paperback book that lists for $15.99 and may be ordered for less (plus shipping).

 

An attorney's Guide to the Collection of Bad Debts

by Robert L. Lewis

Listed via Amazon for $15.50

 

 

Start a Home-Based Collection Agency
- by Robert Bills



 Listed for $15.99 via Amazon.

Reviews: It shows 3.5 out of 5 stars with eleven reviews.

 

Starting a Collection Agency
- by Michelle Dunn

Listed at $29.99 (may be available for less) via Amazon.

Reviews: With twenty reviews, it shows 3.5 out of 5 stars.

 

 

Magazines:  

National Credit News

 

The National Credit News Canada’s only monthly bilingual credit educational journal greatly appreciated nationally at every level in a Credit Department across Canada and even now in the USA.

National Credit News is devoted to Canadian Credit Issues – the ONLY bilingual Canadian credit journal published ten times yearly! However, the journal provides a wide range of comparative information on United States Credit Issues relevant to our American counterparts and internationally.

To find out more, http://www.ncnjournal.com/



SAGE Excuse Terminator:
(SAGE - Solving Answers, Generalizations and Excuses)

 

SAGE Electronic:

 

Click on picture to see a larger sample of the image that may appear on your computer screen to handle one of the typical collection excuses. 

Eliminate excuses!

You and your team will always have the right questions - whether your business in consumer or commercial - with this unique software program.

It's developed by experts - but even better - you can add/delete all of the information to suit your business!

Not just for collections! You can also develop for Sales, Customer Service and more!

Consumer versions - Commercial - 3rd Party - English/French/Spanish

SAGE Manual

Many clients prefer the manual version (there's enough on my screen now). It may not be as simple to update, but it is 'always' ready and a superb training tool.

  

Click on picture to see larger version

To find out more about these great collection tools, please visit the site: www.trpaulsen.com/excuses.html

 

 

 

 
 
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